Carol Dekkers

CFPS, CMC, ISP, P.Eng. (Canada)
President, Quality Plus Technologies, Inc.
Seminole, FL

Carol is President of Quality Plus Technologies, Inc. and is a key Advisor to Senior Management internationally in establishing successful software measurement and function point initiatives. Her track record speaks for itself as she has been instrumental in the design and implementation of successful software measurement and function point programs in leading Fortune 500 companies. Her background also includes progressive experience with major engineering and system development projects (project management).

Carol is one of the leading industry experts in Function Point Analysis, software estimating, software measurement, quality, and project management. She is also the Past-President of the International Function Point Users Group (IFPUG) — one of the largest and most influential metrics organizations in the world. (Members from over 30 countries.)

Ms. Dekkers is a Project Editor for the International Organization for Standardization (ISO) software engineering standards on functional size measurement (ISO/IEC TR 14143-5 Determination of Functional Domains)

She is also a sought after and respected presenter at major international software conferences such as American Society for Quality, Quality Assurance Institute, IFPUG, Software Technology Conference (U.S. Department of Defense), Applications of Software Measurement, Practical Software Quality Techniques, COCOMOII, Quantitative Software Measurement’s Users Conference, UKSMA (UK), CIPS (Canada), GUFPI (Italy), and the Software Engineering Process Group (SEPG) conference of the Software Engineering Institute.

She also publishes frequently for IT Metrics Strategies, Managing System Development, The QAI Journal, Software Quality Professional, and IFPUG’s MetricViews.

Carol was honored by the American Society for Quality (ASQ) as one of the 21 New Voices of Quality for the 21st Century. Quality Progress stated that they hope “readers will find value in considering the interplay of ideas from a selection of original thinkers who are grappling with the evolution of quality from the Industrial Age into the Information Age.” Carol was selected from a group of over 100 nominees representing a wide range of quality related industries. ASQ is a worldwide not-for-profit organization boasting over 150,000 worldwide members and over 250 sections. To review the article visit the Quality Progress website at and select Volume 33, Issue 1.

Professional Designations:

Certified Function Point Specialist (CFPS)
Certified Management Consultant (CMC)
Information Systems Professional (ISP)
Professional Engineer (Canada).

Professional Affiliations:

Project editor of the ISO Functional Size Measurement technical report standard (14143-5)
Past-President of the International Function Point Users Group (IFPUG) Board of Directors (President from 1997 – 1999)
Chair of the Project Management Institute (PMI) Metrics Special Interest Group (2001-2003)
Member of the U.S. delegation to ISO for software engineering standards (1994-present)
Member of the Editorial Review Board for ASQ’s Software Quality Professional (current)
Reviewer for IEEE Computing Reviews (current)
Member of the Quality Assurance Institute’s Instructor Forum
Planning Committee Member for the 3rd World Congress on Software Quality (3WCSQ) – September 2005 Munich, Germany
ASQ/Software Division and WCQI Software Division Track Chair (2001-present)
Chair of the IFPUG 10th anniversary task force (1997)
Director of Counting Standards (1995-1997) overseeing the activities of the IFPUG Counting Practices Committee (CPC), the IFPUG Certification Committee, the IFPUG New Environments Committee (NEC), and the IFPUG ISO Committee)
Chair of the IFPUG Management Reporting Committee:MRC (1993-1995)
Evaluation team member for the QAI/IFPUG research study on consistency of FP counting (1993)

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